* FREE SHIPPING ON ALL ORDERS

SHIPPING TIME

Orders ship Monday through Friday, during business hours.

FOR USA, CANADA, Australia, EU, UK ORDERS

DHL / FedEx FREE SHIPPING: 4-7 Business Days

FOR OTHER INTERNATIONAL ORDERS

DHL / FedEx FREE SHIPPING: 4-10 Business Days

To track your purchase in realtime, visit the Order Tracking page.

PROCESSING TIME

Processing time differs from product to product. Custom orders may take 3-4 weeks. Once your order is shipped, you will receive a shipping notification to your email address notifying you of your tracking details and projected delivery date.

Important: It’s worth mentioning that on occasion, transactions may take additional time to be received by our bank, leading to extended processing periods. Transactions may require up to 24-48 hours to be processed into our bank account. Shipping will commence once we have confirmation that the funds have been successfully deposited.

DO I NEED TO PAY THE CUSTOMS DUTIES?

Kindly note that the price of our product does not include customs duties.

Customers are responsible for all import taxes, customs, starring, excises, and other governmental fees associated with their merchandise. Such customs fees, if applicable, are generally paid directly to your national government or postal service at the time of delivery.

Please note that you may incur customs duties and taxes on the items you purchase, and these fees are not charged or calculated by Icecartel.com

In the case of returned shipments, the customer is responsible for any additional shipping fees and return fees assessed.

Please call your local customs & duties offices for more information regarding excise duties.

CAN I EDIT OR CHANGE MY ORDER AFTER PURCHASING?

We are unable to cancel or edit an order after it’s been placed, as they are sent to manufacturing within minutes of being placed. We can’t make adjustments to any items that are already in manufacturing.